Tuesday, March 3rd, 2020
10:45 a.m. - 11:45 a.m.
Speakers: Ulises Castellon, CPCU, RPA, Chief Executive Officer, Fire Cause Analysis
Juliet Schade, Regional Property Claims Manager, Capital Insurance Group
Ernie Guerra, Manager-General Adjuster, Capital Insurance Group
1:30 p.m. - 2:30 p.m.
Speakers: Sally Noma, Esq., Attorney/Owner, Noma Law Firm
Justin Buchanan, Property Claim Supervisor, Capital Insurance Group
3:00 p.m. - 4:00 p.m.
Speakers: Mark Friedman, Head of Bill Review Division, David Morse & Associates
Russell Wikoff, Client Services Manager, Southern California Region, David Morse & Associates
Todd Van Sant, Professional Services, American Technologies, Inc.
Wednesday, March 4th, 2020
8:30 a.m. - 9:30 a.m.
Speakers: Larry Arnold,Senior Partner, Cummins and White, LLP
Valerie Peterson, Vice President, Claims. First American Property & Casuality Insurance Group
Kirk Madsen, CFE, SIU Supervisor, Capital Insurance Group
10:00 a.m. - 11:00 a.m.
Speakers: Will Willingham, Director of Education, Catastrophe Adjuster Training Institute
Jorge Garza, Assistant Director of Education, Catastrophe Adjuster Training Institute
Bill King II, President and Chief Executive Officer, Impact General
11:30 a.m. - 12:30 p.m.
Speakers: Amir Jokar, Ph.D., P.E., CFEI, Managing Engineer, Exponent, Inc.
Kevin D. Hansen, Attorney and Partner, McCormick Barstow, LLP
Peter Schifrin, RPA, President and Chief Executive Officer, SGD, Inc.
The peril of fire is historically recognized as the ‘severity peril.’ Significant loss exposure due to: death/injury, direct property damage, or loss of use, requires coordination among many professionals [with varying interests] be maintained.Case studies of these large loss fires will illustrate the tactical benefits and cost savings that can be realized by claims professionals. The effective utilization of “Examination Protocols” is also shared.
There are many points during the process of adjusting a claim that subrogation potential may be identified.This session will inform attendees about when a claim may have subrogation potential and how to ensure subrogation potential is preserved.
This course will address the red-flags to look for when dealing with restoration and mitigation bills as part of the property claims process. This session will also provide examples as well as tip & tricks of how to utilize Xactimate to arrive at accurate estimates.Combined, this course will better equip the claims professional by providing information and training on how to properly identify excessive billing line items.
Insurance fraud is a serious and costly crime. Trial court rulings have impacted the way insurance companies handle fraudulent claims. This course explains how fraud in part of a claim translates to fraud in the entire claim and how to recoup good faith payments.
A primary challenge to residential property estimating is proper identification of the affected materials. For many adjusters, identification of flooring materials and repair and installation methods is an ongoing difficulty.
This fun, active and informative workshop will give participants the skills they need to accurately identify the most common flooring types they may encounter and a checklist for proper installation methods for any foundation type. They will also understand the function of coefficient of friction and how it is measured for floor safety and slip and fall claims.
Our unique Floor Wars game show provides a challenging yet entertaining opportunity to put materials knowledge to use.
Claims of loss due to smoke, ash and radiant heat are more prevalent than ever in California. A claim for smoke and ash exposure can arise even when a wildland fire occurs miles away and be submitted months after the fact. With policyholder attorneys and public adjusters soliciting whole neighborhoods of property owners, the sheer number of such claims can have enormous financial consequences. Such claims also lend themselves to fraud. Even when a structure does not burn, a claim for significant structural integrity compromise and indirect damage due to radiant heat can also be expensive and difficult to investigate and adjust. This session will arm the insurance claim professional with technical knowledge, an understanding of issues and the ability to properly investigate, objectively evaluate and effectively resolve such claims.